Help & FAQ

Click 'Become a Seller' from the home screen or profile section. Complete the 5-step registration form and submit your application. Our team reviews it within 24–48 hours.

Yes! Registering as a customer or seller on SAKHIA is completely free. You can create your business profile and list products and services at no cost.

Our team typically reviews applications within 24–48 hours. You will receive an email notification once your application is approved, rejected, or if changes are requested.

SAKHIA is for women-owned businesses selling handmade products, fashion, jewellery, beauty products, food items, professional services, digital services, and more. We do not support grocery delivery or restaurant ordering.

Customers can reach you via WhatsApp, phone, email, or through the SAKHIA in-app enquiry system — whichever you make available on your business profile.

After your business is approved, go to your Seller Dashboard → My Products → Add Product. Upload photos, set your price, and publish.

The verified badge (✓) indicates that SAKHIA has reviewed and verified a business. Verification status comes from our admin team and helps build customer trust.

Yes! Every business, product, and service on SAKHIA has a shareable link. Use the share button to share via WhatsApp, Instagram, or any other platform.

Use the Report button on any business, product, or review page. Our moderation team reviews all reports and takes appropriate action.

Yes. SAKHIA uses Firebase Authentication, Cloudflare security, encrypted connections, and strict data access controls. Read our Privacy Policy for full details.