1. Acceptance of Terms
By accessing or using SAKHIA, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our platform.
2. Who Can Use SAKHIA
- You must be 18 years or older to create an account
- Seller accounts are exclusively for women entrepreneurs
- You must provide accurate and truthful information
- You must comply with applicable Indian laws and regulations
3. Seller Responsibilities
- Provide accurate product/service descriptions and images
- Honor prices and availability as listed
- Communicate professionally and promptly with customers
- Not list counterfeit, prohibited, or misleading products
- Comply with all applicable tax and business regulations
- Maintain the business information up to date
4. Customer Responsibilities
- Provide accurate delivery and contact information
- Make payments as agreed with sellers
- Submit honest and genuine reviews only
- Not misuse the enquiry or reporting systems
5. Prohibited Content
The following are strictly prohibited on SAKHIA:
- Counterfeit, illegal, or harmful products
- False, misleading, or fraudulent listings
- Harassment, hate speech, or discriminatory content
- Spam, unsolicited messages, or fake reviews
- Impersonation of other users or businesses
6. SAKHIA's Role
SAKHIA is a marketplace platform that connects customers with women-owned businesses. We facilitate connections but are not a party to transactions between buyers and sellers. We are not responsible for the quality, safety, or legality of products/services listed by sellers.
7. Account Suspension
We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or harm other users or the platform.
8. Intellectual Property
The SAKHIA brand, logo, and platform design are our intellectual property. Users retain ownership of content they upload but grant SAKHIA a license to display it on the platform.
9. Limitation of Liability
SAKHIA is provided "as is." To the maximum extent permitted by law, we are not liable for indirect damages, loss of profits, or business interruption arising from platform use.
10. Governing Law
These terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of courts in India.
11. Contact
For questions about these terms, contact us at legal@sakhia.in.